Fulfillment Policy
1. Introduction
At Eighth House Wisdom, we are dedicated to providing our clients with exceptional coaching services, astrological readings and online courses. This Fulfillment Policy explains how our services and products are delivered and outlines our refund and cancellation policies.
2. Fulfillment of Coaching Services/Readings
The fulfillment of coaching services is tailored to the individual needs of each client. After completing the purchase, we will contact you within 1-2 business days to arrange the details of your coaching sessions.
The scheduling and delivery of coaching sessions are conducted in consultation with the client, ensuring that the sessions are aligned with your availability and preferences.
Upon successful arrangement, you will receive a confirmation email with the agreed-upon schedule and relevant session details.
3. Delivery of Online Coaching
Online coaching sessions/readings are delivered via [specify platform, e.g., Zoom, Skype, etc.] at the scheduled time agreed upon during the booking process.
After booking, you will receive a confirmation email with the session details, including the date, time, and access instructions.
Please note: Once an online coaching session/reading has commenced, it is non-refundable.
4. Access to Online Courses
Upon purchase of an online course, you will receive an email with instructions on how to access the course content. This email is typically sent within 24 hours after order processing.
The course materials will be available to you immediately upon receipt of the access details.
5. Cancellations and Rescheduling for Coaching Sessions
If you need to cancel or reschedule your online coaching session/reading, please inform us at least 24 hours in advance. Cancellations or rescheduling requests made less than 24 hours before the session may not be accommodated, and the session fee may be forfeited.
For cancellations made within the appropriate time frame, we will work with you to reschedule the session at a mutually convenient time.
7. Technical Issues
If you experience any technical issues accessing your online course or participating in a coaching session/reading, please contact us immediately. We will assist you in resolving the issue to ensure you can access the content or session as intended.
8. Contact Us
If you have any questions about this Fulfillment Policy, please contact us at:
Email: info@eighthhousewisdom.com
88 Atlas District, NE
Washington DC 20002
Phone: +1 240-630-2747